Subject: can't contact ndscardsale CS
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garrypotpot
Wednesday, October 19, 2011 8:55 AM
iám still waiting for an order to be shipped from almost a month ago,but their ticket system isn't working and can never find anyone available on the live chat,they don't give you any other way to contact them,i used to like this website but now it's getting on my nerves,is anyone else having problems contacting them and getting an order to ship? -garrypotpot
Last updated by: garrypotpot on Wednesday, October 19, 2011 8:55 AM
Ivan
Wednesday, October 19, 2011 3:05 PM
Hello, garrypotpot

The ticket was closed due to overtime.
Our normal office hour is from 9:30AM to 5:30PM HKT/GMT+8, Monday to Friday.
We will have customer service staff contact you later for this issue(order 110918329300127). So please keep an eye on the registered email address.
Last updated by: Ivan on Wednesday, October 19, 2011 3:05 PM
garrypotpot
Thursday, October 27, 2011 9:20 AM
thanks,it's nice to be able to get a responce.
hey can i ask a question here? as of recent i ordered
product SKU: 92779 for my ndslite,but i can't find a way
to SOFT RESET back to the game menu,do these game adaptors
have SOFT RESET,and if not then WHY?
the r4 cards have a built-in SOFT RESET,but i can't figure
out how to do it on these other game cards?
Last updated by: garrypotpot on Thursday, October 27, 2011 9:20 AM
Ivan
Friday, October 28, 2011 11:58 AM
Hello, garrypotpot

For the sku 92779, you are not able to do the soft reset.
It is different with the R4 card.
Last updated by: Ivan on Friday, October 28, 2011 11:58 AM
garrypotpot
Friday, November 11, 2011 4:24 AM
hey can you please find out why order number 110918329300127
still has not even been shipped out? this is insane...i would like to have this by christmas but at this rate i might not see this thing until next year(if iám lucky).
Last updated by: garrypotpot on Friday, November 11, 2011 4:24 AM
Ivan
Friday, November 11, 2011 1:59 PM
Hello, garrypotpot

The product sku 96336 in your order is out of stock now. Sorry for making you be waiting so long time. Our customer service staff will help you solve the problem immediately.
Last updated by: Ivan on Friday, November 11, 2011 1:59 PM
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