Subject: This website SUCKS.
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NickFizzer
Thursday, September 9, 2010 2:36 PM
I've ordered a Acekard2i from this website. It's been 2, almost 3 weeks now and have still not received it.
The customer service is horrible. This is one of the most unorganized website's I've seen in a long time.
The English spoken by the customer service is mediocre at BEST.
I've had friends order from this site, just to have been ripped off,as they pay for the more expensive shipping, but their package getting there as much as 2 and a half months later.
This is the most frustrated I've been with an order from anywhere.
DO NOT use this website it you want your package anytime soon. And when I say soon, I mean months. I guarantee you will not receive your package within the 20 days given.
If you do, it is a miracle.
In my opinion, this is just ridiculous.
If anybody can change my opinion, please, try and do so.



"Professional Service"
Yeah right!

"3 Month Guarantee"
Yeah, if you get it in time!
Last updated by: NickFizzer on Thursday, September 9, 2010 2:50 PM
SC2
Thursday, September 9, 2010 6:38 PM
I ordered AK2i here. it arrived in about 3 weeks. And it's working good.

i think 3 weeks is just normal. don't want to change your opinion but it is fine to me.
Last updated by: SC2 on Thursday, September 9, 2010 6:38 PM
Echo
Thursday, September 9, 2010 7:10 PM
Dear customer, we apologize for the inconvenience. We checked your purchase history and found that you have 2 orders on our website:
100829396770127 shipped on 2010-08-31
100909557480127 unpaid
Today is Sep 9 and it is only 7 working days after we shipped your order out. Would you please wait for a few more days?
Thanks for your patience.
Last updated by: Echo on Thursday, September 9, 2010 7:10 PM
MummyReborn
Thursday, September 9, 2010 8:16 PM
man you call that LONG?

my order number 100815351080127 and i got my package 13 days later. hey u got to be patient.
Last updated by: MummyReborn on Thursday, September 9, 2010 8:16 PM
brandonlee
Friday, September 17, 2010 4:16 PM
Yes, all we are waiting and is normal take 2 or 3 weeks.
If you want something to be sended fast pay for the Express Mail Service.
So, be patient or pay more.
Regards!
Last updated by: brandonlee on Friday, September 17, 2010 4:16 PM
johnson
Saturday, September 18, 2010 9:08 AM
sometimes shit happens, they are sending all the way from HK the remote place.

The most important thing is they can process the order quicker than other sites.

And all the rest is the HKP issue. It's not their fault.
Last updated by: johnson on Saturday, September 18, 2010 9:08 AM
Ficarra1002
Sunday, November 21, 2010 9:33 AM
Heh, nice lie about when you ordered it. But i do have to agree about the customer support english speaking skills
Last updated by: Ficarra1002 on Sunday, November 21, 2010 9:33 AM
Womble
Sunday, November 21, 2010 8:04 PM
Well...nice to know there are still a load of 'ME ME ME' people out there. Jeesh.
If you want to pay discounted prices then expect a less-expensive operation.
If, however, you wish to pay through your fat, ugly nose, then go to your local distributor and get it overnight for a likely 200% mark-up!!!
And if the rest of the World wishes to learn their language, it'll make it even easier for them to communicate...not everyone connected with Hong Kong business speaks English.

I usually have to wait a few weeks for deliveries, but at these prices I'm not bothered! :P
Last updated by: Womble on Sunday, November 21, 2010 8:04 PM
TylerFG
Tuesday, November 23, 2010 7:12 AM
It's been 4 days since I've ordered my CycloDS Evolution and I still haven't gotten the dispatch and tracking number email, but I'm not whining. But I am a little worried.
Last updated by: TylerFG on Tuesday, November 23, 2010 7:12 AM
Ficarra1002
Wednesday, November 24, 2010 9:06 AM
Tyler, it takes about 4 days, don't be worried. My only complaint is the fact that customer service workers don't know english.
Last updated by: Ficarra1002 on Wednesday, November 24, 2010 9:06 AM
dfdfd
Thursday, November 25, 2010 3:36 PM
@TylerFG, cyclo ds cards normally takes extra longer than regular items.
Last updated by: dfdfd on Thursday, November 25, 2010 3:36 PM
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